Big News in Sales, Customer Service, and Purchasing
Fidel Caballero, Director of Supply Chain
Congratulations to Fidel on his promotion to Director of Supply Chain! As Roncelli Plastics continues to grow at a rapid pace, effective management of our incoming materials and services is critical. Fidel has tremendous knowledge of the entire Roncelli operation as well as experience managing the daily operations in the Purchasing Department. He has done an excellent job building, training, and leading the Inside Sales team. Fidel will now create and drive the Strategic initiatives in our Supply Chain that will allow Roncelli Plastics to continue to grow efficiently and profitably. Thank you Fidel for all your work over your career, and good luck in your new position!
Kyle Wicks, Inside Sales Manager
We are pleased to announce that Kyle Wicks has been promoted to Inside Sales Manager. Kyle has been the Supervisor in that group for many years and has been an integral part of their success. He will oversee the daily processes vital to capturing and processing repeat and new business, as well as coordinating activities with the new NPI Cell. Kyle will also be involved in the planning and implementation of the Strategic initiatives to ensure continued profitable growth in the Sales Department. Congratulation to Kyle on his new position
Jamie Gallardo, Customer Service Supervisor
The Sales Department welcomes back one of their own as Jamie Gallardo has returned to the team to become Customer Service Supervisor. Jamie will directly manage the Sales Administration group, and will play a key role in the efficient processing of Quote Requests through the estimating stages and back to the customer. Jamie will also be heavily involved in the development and ongoing evolution of the sales processes as we continue to strive for maximum efficiency in the Sales Department. Congratulations Jamie on your new role, and it is great to have you back with the Sales Team!
Michael Tapia, NPI Supervisor
We are pleased to announce that Mike Tapia has accepted the position of NPI (New Product Implementation) Supervisor. In this role, Mike will work closely with the Business Development group to capture new opportunities with prospects and key customers. Mike has been an extremely valuable part of the Inside Sales team, and his strong Account Management and Estimating skills are an important element in our pursuit of increased diversity in our customer base. He will also continue to assist Roncelli Malaysia by providing quoting support. Congratulations to Mike as he transitions to his new role in the Sales Department.
Looking Ahead
Continuous Improvement is a fundamental core value at Roncelli Plastics. We are looking forward to the great work our team will do in their new postions.